Nintendo Warns of Phishing Using Its Email Addresses

Nintendo has shared a new Japanese press release that cautions its customers about phishing attempts that use its email addresses. The company confirmed that unrelated third-party actors have been sending phishing emails that use Nintendo’s email addresses, such as [email protected].

The company also shared measures that customers can follow to deal with those phishing issues. Nintendo cannot stop the malicious emails from being sent as those did not come from the company itself. It therefore instead asks the customers to consult their respective email service providers on whether they can specifically filter out phishing emails. The company also encourages its Japanese users to report malicious emails to the Japanese Council of Anti-Phishing.

Nintendo advised its customers against blocking all emails from [email protected], as it would also end up blocking legitimate emails sent by the real Nintendo Account system. Should one were to input their account credentials on the phishing site inadvertently, Nintendo urges them to immediately change their passwords and activate Two-Factor Authentication.

This announcement comes as the Nintendo Accounts used to register users on Switch consoles have become the company’s sole active account system, following the obsolescence of the Nintendo Network ID for Wii U and 3DS. The company announced at an investor’s Q&A session in May 2024 that it will still use Nintendo Accounts for the Switch’s eventual successor console.